logoImejis.io

Privacy policyPrivacy Policy

Effective Date: 2023-06-06

Imejis.io ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information provided to us when you use our Software as a Service (SaaS) platform. By accessing or using our SaaS, you consent to the practices described in this Privacy Policy.

1 information we collect1. Information We Collect

11 personal information1.1 Personal Information

When you use our SaaS platform, we may collect personal information that you voluntarily provide to us, such as your email address. We use this information to communicate with you, provide customer support, and enhance your user experience. All personal information is securely stored and encrypted.

12 usage information1.2 Usage Information

We may also collect non-personal information about your interactions with our SaaS platform, such as the pages accessed, the features used, and the duration of your session. This information is collected using analytics tools such as Google Analytics and Vercel Analytics. It helps us analyze user behavior, improve our services, and enhance the overall user experience.

13 third party integrations1.3 Third-Party Integrations

We utilize third-party services to enhance our platform's functionality and provide a better user experience. The following third-party integrations are employed:

  • Google Login and Google Analytics: We leverage Google services for user authentication (Google Login) and analytics (Google Analytics). These services may collect information about your usage of our SaaS platform, and their data collection is governed by their respective privacy policies. We encourage you to review the privacy policies of Google for more information.

  • HubSpot Chat Plugin: Our platform integrates with HubSpot's Chat Plugin to provide real-time chat support to our users. The information collected through this plugin is subject to HubSpot's privacy policy.

  • Vercel Analytics: We use Vercel Analytics as part of our analytics tools. This service helps us collect non-personal information about user interactions. The data collection practices are governed by Vercel's privacy policy.

  • Hotjar Analytics: We use Hotjar Analytics as part of our analytics tools. This service helps us collect non-personal information about user interactions. The data collection practices are governed by Hotjar's privacy policy.

2 use of information2. Use of Information

We use the collected information for the following purposes:

21 communication and support2.1 Communication and Support

We may use your email address to send you important updates, announcements, and notifications related to our SaaS platform. We may also use your email address to respond to your inquiries and provide customer support.

22 analytics and improvements2.2 Analytics and Improvements

We use the non-personal information collected through analytics tools to analyze user behavior, improve our SaaS platform, and enhance its features and functionality.

3 data security3. Data Security

We take appropriate measures to protect the security of your personal information and ensure it is not accessed, disclosed, altered, or destroyed without authorization. All personal information is encrypted and stored securely. We follow industry best practices to protect against unauthorized access to data and regularly review our security procedures to ensure your information is safeguarded.

4 data sharing4. Data Sharing

We do not share your personal information with third parties, except as described in this Privacy Policy or as required by law. We may share aggregated and anonymized usage information for statistical purposes, which does not personally identify you.

5 data retention5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

6 your rights6. Your Rights

You have the right to access, update, correct, and delete your personal information. You may also choose to opt out of receiving communications from us. To exercise these rights or for any privacy-related inquiries, please contact us at support@imejis.io.

7 changes to this privacy policy7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our SaaS platform. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@imejis.io.

By using our SaaS platform, you acknowledge that you have read and understood this Privacy